Customer Service

Rockwood Promotions is serious about customer service. We know what questions to ask, to help get right to the core of your promotional issues, forming clear objectives about what you want to achieve. We provide our customers with excellent targeted product recommendations that will have the desired impact.

With 20 years of product sourcing and quality control experience, our associates have forged strong relationships with our suppliers. We take pride in detailed quality control, order fulfillment and timely deliveries. We personally monitor customer projects throughout every stage of the production process. Rockwood Promotions is dedicated to providing our customers an outstanding level of communication, knowledge and assistance. It is this commitment to the complete satisfaction of our customers that sets Rockwood Promotions apart from the rest.